ActiveOfficial documentationPrimary sourceSource ID naic-complaint-article

How to File a Complaint and Research Complaints Against Insurance Carriers

Published by National Association of Insurance Commissioners. Jurisdiction US.

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  • The article states that the NAIC compiles closed, confirmed complaint information about insurance carriers from state insurance departments.

    claim naic-complaint-article#c1
  • The article states that you can look up information by state, company, and insurance type for the past three years.

    claim naic-complaint-article#c2
  • The article states that you should not use just one factor to decide which insurance company to use.

    claim naic-complaint-article#c3
  • The article states that you should compare the complaints, financials, and direct premiums written of several companies.

    claim naic-complaint-article#c4
  • The article states that a company's complaint index can vary not only due to fluctuations in the company's complaints or premiums but also due to fluctuations in the complaints or premiums of the U.S. market for the type of insurance being sold by the companies.

    claim naic-complaint-article#c5

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